Service & Support | Service Plans

 
 
 

F&E Payment Pros Platinum Support Plan

PLATINUM LICENSING, SOFTWARE and SUPPORT PLAN

Our Full Coverage, Software Licensing and Support and Hardware Service Plan*

The Platinum Premium Service Plan includes licensing for use of provided software, and unlimited remote technical support covering all day-to-day processing as well as periodic programming changes and software moves (for example: server or workstation). Also includes our Gold Service Plan on check scanners and joggers.


STANDARD LICENSING, SOFTWARE and SUPPORT PLAN

Our Basic Coverage, Software Licensing and Support and Hardware Service Plan*

The Platinum Premium Service Plan includes licensing for use of provided software, and unlimited remote technical support covering all day-to-day processing. Also includes our Gold Service Plan on check scanners and joggers.


F&E PaymentPros Gold Service Plan | F&E Payment Pros

GOLD SERVICE PLAN

Our Full Coverage Service & Maintenance Plan*

The Gold Service Plan includes full parts* labor, and maintenance. It is available on most equipment we sell and includes both routine maintenance as well as urgent service. Priority service and a loaner machine (subject to availability) are standard with this plan. Full details are covered in the plan agreement.


F&E PaymentPros Blue Service Plan | F&E Payment Pros

BLUE SERVICE PLAN

Our Basic Coverage Service & Maintenance Plan*

The Blue Service Plan is a labor-only maintenance and service plan. It is available on all equipment and includes both routine maintenance as well as urgent service — you pay only for parts on an as-needed basis. Priority service and a loaner machine (subject to availability) are standard with this plan. Full details are covered in the plan agreement.


Sheartech DS-6500 Document Sequencer repair service
Like LC-20 Currency Counter Repair Service
Canon CR190 Check Scanner Repair Service