J.Brad | President

As president of F&E PaymentPros since 2004, Brad oversees the administration, R&D, service and technical departments, ensuring each customer's complete satisfaction. Brad has extensive operations, consulting and management experience dating back to his graduation from Clarkson University in 1984. He enjoys SCUBA diving, camping, photography, water & snow skiing and sightseeing the state and national parks

-- essentially enjoying all of God's creation --

with his traveling nurse wife, Diane. Brad has three grown children & two grown children-by-marriage with Diane.

Janice | Customer Service Manager

Janice joined F&E in 2011, bringing administrative expertise, accounting skills and a background in customer service. Her employment background has an emphasis on accounting and management, working in manufacturing, construction and service industries. When she's not at the office, Janice enjoys spending time with her husband Tony and their three grown children.

Carol | Administrative

Carol is a 30+ year veteran of F&E with an extensive knowledge of the machines and their consumable supplies. She provides customer service and handles purchasing, invoicing and receivables for the organization. Carol and her husband are enjoying their semi-retirement by spending time with their grandson and hitting the local casinos every now and again.

Caroline | Accounting

Caroline has been handling bookkeeping, payables, and payroll for F&E since 2008. In addition to her career in bookkeeping, she also blogs on a variety of topics at www.caroline-smith.com and volunteers at her church as a small group leader as well as Sunday mornings as a media operator.

Jerris | Project Manager - Implementation & Support

Jerris worked with the F&E team for five years providing technical support to the company prior to joining full-time in 2011. He project manages solution implementations for the company. His employment history includes technical expertise in both financial institution and remittance processing environments. Away from the office, he enjoys time with his wife and three young children, volunteering, and helping out on the family farm. One of his goals is to treat each day like it is a blessing, treasuring and being thankful for each and every one.

Robin | Service Technician

Robin has worked in the customer service industry his entire career, ranging from hotel management to route and outside sales. He and his wife Sharon have two grown children (Rebecca & Jordan) along with three granddaughters (Madelin, Jessa & Aria). He also has a golden doodle. In his spare time, Robin enjoys boating, water skiing, golf and doing yard work around his home.