Service & Support | Service Plans
PREMIER LICENSING, SOFTWARE and SUPPORT PLAN
Our Full Coverage, Software Licensing and Support and Hardware Service Plan*
The Platinum Premium Service Plan includes licensing for use of provided software, and unlimited remote technical support covering all day-to-day processing as well as periodic programming changes and software moves (for example: server or workstation). Also includes our Gold Service Plan on check scanners and joggers.
BASIC LICENSING, SOFTWARE and SUPPORT PLAN
Our Basic Coverage, Software Licensing and Support and Hardware Service Plan*
The Platinum Premium Service Plan includes licensing for use of provided software, and unlimited remote technical support covering all day-to-day processing. Also includes our Gold Service Plan on check scanners and joggers.
GOLD SERVICE PLAN
Our Full Coverage Equipment Service & Maintenance Plan*
The Gold Service Plan includes full parts* labor, and maintenance. It is available on most equipment we sell and includes both routine maintenance as well as urgent service. Priority service and a loaner machine (subject to availability) are standard with this plan. Full details are covered in the plan agreement.
BLUE SERVICE PLAN
Our Basic Coverage Equipment Service & Maintenance Plan*
The Blue Service Plan is a labor-only maintenance and service plan. It is available on all equipment and includes both routine maintenance as well as urgent service — you pay only for parts on an as-needed basis. Priority service and a loaner machine (subject to availability) are standard with this plan. Full details are covered in the plan agreement.
